
How much
does an account cost?
The basic service is 100% FREE OF
CHARGE. It is the original free email
service for residents of Lanzarote and has
no setup fees, no monthly
bills, just excellent service delivered free
of charge! |

Why are we doing this?
We have as our mission to become the leading provider of Internet
Services for Lanzarote. This service allows us to introduce
residents to our services - we hope that
once you have tried our mail services you
may be interested in an account upgrade or a web site for your
business or one of our other services - which we will tell you about from time to
time. |

How can we afford to just
give this service away?
We own our software platforms
and do not pay third parties any fees for
any of the services we provide. We host our network at a leading UK Data
Centre and we have to pay for this anyway to
provide our other services (such as web site
hosting). Giving the service away
ensures a rapid uptake of our services and
exposes potential customers to our other
services and products. We treat it as
a marketing expense. |
Can I
access my mail using Microsoft Outlook?
The standard I Live In
Lanzarote service is geared towards web based email
access. You can upgrade your account
if you wish to use Microsoft Outlook or any
other desktop email client. |
Can I
increase the amount of storage space on my
account?Our
standard free service provides 10Mb of storage
space. The amount of space can be
increased by purchasing an upgrade; please
contact us
for more information. |
Can I
turn off virus checking?
Absolutely not. There are no
circumstances in which we support the
removal of the virus protection from any
account on our service. This is for the
protection of email users around the world
and is a policy shared by other industry
leaders such as Microsoft and Yahoo! |
How do I
set up a SPAM filter?
You can set up a junk mail
folder in your account and instruct the
server to move any message flagged as Spam
by our filter systems - periodically you should delete the
contents of this folder. Please see
the online help system for more information. |
How do I
use my account and are there any
restrictions?
You use your account in exactly the same way
as you would use Microsoft Hotmail or Yahoo!
Mail. Our system contains extensive help
files and we offer support services to our
account holders; log into your account for
more information. You can send and receive
email to and from anyone; the I Live In Lanzarote
service is a standard email account. We
only ask
that you abide by our
Acceptable Use Policy and
Terms of Service. |
How do I
get a link to my Lanzarote Web Site on your
home page?Ask
us! If your site is relevant to people
who live in Lanzarote or to holiday makers
and/or visitors to the island, we are happy
to include a link to your web site.
|
Can I
refer my site visitors to you?
YES!
We welcome sites wishing to link to us.
Please
contact us
for suitable banners and link code. |